Privacy Policy

1. Data Controller

The controller of your personal data is [LEGAL ENTITY], registered under company number (CNPJ) [CNPJ], with its head office at [ADDRESS], responsible for operating Figurinha Craque.

For privacy and data protection matters, use the email privacidade@figurinhacraque.com.br.

2. Data We Collect

We collect the following categories of data:

• Account data: the name and email address provided when creating the account;
• Uploaded photos: the images you upload to generate the stickers;
• Generated stickers: the images produced from your photos;
• Payment data: the information needed to charge you, processed by the payment provider (we do not store full card details);
• Usage and technical data: IP address, device and browser type, pages visited and cookies.

3. How and Why We Use the Data

We use your data to:

• generate the requested stickers and provide the files for download and PDF;
• create and manage your account and authenticate your access;
• process payments and manage credits;
• provide support and respond to your requests;
• improve, maintain and protect the Platform;
• comply with legal and regulatory obligations.

4. Legal Bases

The processing of your data is based on the legal bases of the LGPD, in particular: performance of a contract (to provide the Service), consent (for processing the photos and the people depicted in them), legitimate interest (for the security and improvement of the Service) and compliance with a legal or regulatory obligation.

5. Images and Sensitive Personal Data

The photos you upload contain images of people and may include personal data that requires special protection. These images are processed exclusively to generate the stickers and operate the Service.

Processing is carried out with the support of artificial intelligence providers. You are responsible for obtaining the consent of the people depicted. Images of children and adolescents must always be uploaded by a parent or legal guardian, in the best interest of the minor.

6. Sharing with Third Parties

We do not sell your personal data. We may share it with providers that make the Service possible, always limited to the necessary purpose:

• artificial intelligence provider [NAME], to process the images;
• payment gateway [NAME], to process transactions;
• hosting and cloud infrastructure providers;
• public authorities, when required by law or court order.

7. Cookies and Similar Technologies

We use cookies and similar technologies to keep your session active, remember preferences (such as language) and analyze use of the Platform. You can manage cookies in your browser settings; disabling some of them may affect how the Service works.

8. International Data Transfers

Some of our providers may be located outside Brazil. In such cases, we adopt the safeguards required by the LGPD to ensure an adequate level of protection for your data.

9. Retention and Deletion

We keep your data for as long as necessary for the purposes described in this Policy and to comply with legal obligations. Photos and stickers are retained for the period needed to provide the Service and may be deleted on request or upon account closure, except where retention is legally required.

10. Data Subject Rights

Under the LGPD, you may at any time:

• confirm the existence of processing and access your data;
• correct incomplete, inaccurate or outdated data;
• request the anonymization, blocking or deletion of unnecessary data;
• request the portability of your data;
• withdraw consent and request the deletion of data processed on that basis;
• obtain information about how your data is shared.

To exercise these rights, contact us at privacidade@figurinhacraque.com.br.

11. Information Security

We adopt reasonable technical and organizational measures to protect your data against unauthorized access, loss, alteration or improper disclosure. No system, however, is completely secure, and we cannot guarantee absolute security.

12. Children and Adolescents

The Service is not intended for direct use by people under 18. Processing of data of children and adolescents, including images, only occurs when provided by a parent or legal guardian, in the best interest of the minor and in accordance with the LGPD.

13. Changes to This Policy

We may update this Policy from time to time. The current version will always be available on this page, with its update date. Material changes may be communicated through our channels.

14. Data Protection Officer and Contact

The data protection officer (DPO) can be reached at privacidade@figurinhacraque.com.br. You may also file complaints with the Brazilian National Data Protection Authority (ANPD).